Here at K&L Clutch, we don’t just supply our clients with critical industrial transmission parts like pneumatic clutches and torque converters. We keep companies drilling, digging, dredging, and doing the work that powers the world.
In other words, our goals exist to make it easier for companies to achieve their’s.
Just take a look at Norfolk Dredging “” a company we’re proud to support, especially in the most demanding work environments. According to Building and Construction Northeast Magazine:
One of the company’s most recent triumphs, for example, was the Hubline Project for Algonquin Gas Transmission Co. “” a 29-mile long, 30-inch steel pipeline installed under Massachusetts Bay. It is the longest undersea gas line in New England, and was built to carry natural gas for local and regional markets. […]
Complicating matters was the location of the work, the company adds. “The uniqueness of this restoration project is that Norfolk Dredging Co. had to perform this work some five miles offshore in the Atlantic Ocean, in the middle of winter, digging to depths of 120 feet over an active high-pressure gas pipeline, while working under a rigidly defined time frame for completion,” it says. Nevertheless, the work was completed on time and without incident.
No excuses. They just got the job done.
We’ve been working with crane and dragline companies like Norfolk Dredging for more than 30 years “” and this company typifies the sort of relationships we aim to build with our clients.
The key is customer service, because professional service capabilities can make the difference between project profitability and failure “” especially since so many industries we work with are hard at work around the clock in hostile work environments.
In the end, customer service is a state of mind. From our headquarters in the Dallas-Ft. Worth Metroplex, this mission revolves around a series of service capabilities:
Fully-equipped service trucks that come to you.
24/7, round-the-clock readiness.
Expert technicians and staff.
An innovative in-house machine shop that provides customized solutions to unique challenges.
Aug 26, 10 •
Industrial Product Service •
Comments Off on There’s No Place (For Service) Like Home: Our In-House Service and Machine Shop
Our service department will come meet you just about anywhere in the world, and we’re proud of our commitment and reach. But we’re pretty proud of the service role our home location in Dallas-Ft. Worth plays as well.
Here are three reasons why:
We know it.
We’re located smack dab in the middle of one of the most powerful, innovative, high-growth industrial regions on the planet, and our fully-staffed service department reflects and benefits from such a concentration of expertise and capability. Simply put, we offer better, faster, and more comprehensive service than those who can’t capitalize on these advantages. We can figure out any problem, and come up with customized solutions for your unique needs.
Time is money, and our quick turnarounds minimize your project’s down time. We know how to get you back to work.
We stock it.
At our base in Hurst, Texas (a small suburb of Ft. Worth), we stock a comprehensive catalog of parts from the best brands in the business””like Twin Disc, Young, Allison, American, Clark, Bucyrys, Funk, Industrial Clutch, Link Belt, Lima, Manitowoc, Murphy, P&H, Oil States, Northwest, Quincy, Rockford Powertrain, and WPT””including parts for:
Dredge Pump Drives
Stationary Power Units
Better stock equals better turnaround time, and our product catalog will have your project moving again in no time. But if it can’t…
We can build it.
At K&L Clutch & Transmission, we have a fully functional on-site manufacturing and production facility that gives us tremendous flexibility and the capability to meet your needs on the fly.
Just think about some of the problems that you run into out in the field. Often, there are no simple, by-the-book fixes. Our machine shop provides unusual, customized solutions for unusual, complicated problems, and leaves you with the peace of mind that any problem can solved.
No matter where you are in the world, our office in Hurst, Texas will seem like just a local call away.
For years, we’ve been leaders in the worldwide sales of torque converters , PTOs and service parts. But with energy demands around the world growing, and with rapidly developing economies creating new business opportunities in the most remote corners of the earth (plus the improved internet services needed to reach those corners), we’ve expanded our international business reach from our head office here in Dallas-Ft. Worth to South America, Europe, the Middle East, and Russia.
This means that nearly anywhere in the world you can get industrial service and power products , units, and service for:
But beyond our comprehensive product catalog and service capabilities (including sales and service staff with more than 150 years combined product knowledge), we offer extensive overseas experience, and this matters as much as anything when it comes to international industrial power projects. Here’s why:
As you probably know, each country can have a dizzying web of laws, cultural factors and customs that can complicate your project. With our experience comes the ability to anticipate where unexpected problems might arise and to address them with minimal project disruption. We know what to expect, how to react, and how to work effectively within complicated cultures. Flexibility, international savvy, and a keen eye for potential problems are key.
So when you’re looking for the best service, best pricing, best on-time delivery, and most experienced personnel””both here in Texas and on the other side of the globe””we at K&L Clutch International Sales know how to get you what you need. This is why so many of our clients and customers have to come to rely on us for their international industrial power needs again and again.