Service Mechanic
POSITION DESCRIPTION
Job Title: Service Mechanic
Job Purpose / Performance Outputs:
Provides product service including trouble-shooting for electrical, mechanical and hydraulics and repairs of such.
Essential Functions Performed: (Other functions/tasks may be required besides those listed)
- Performs unit failure analysis
- Orders required parts for repair work, unit testing and unit painting
- Assists power products personnel in unit build up, assemble and disassemble
- Delivers, Installs and Repairs equipment
- Develops parts list for customer orders
- Occasionally orders parts
- Occasionally assists with inside sales
- Welding
- Troubleshooting and installation of electrical controls and components
- Mechanical fabrication
Core Job Competencies (skills, knowledge, abilities) Required: (Others may be required)
* Mechanical, electrical and hydraulic aptitude and knowledge, capable of a wide range of troubleshooting,
testing and rebuilding of engines, electrical and mechanical equipment
* Blue Print reading capability
* Welding Ability
* Knowledge of equipment instrumentation and gages and testing processes
* Attention to detail
* Knowledge of required safety and housekeeping rules, guidelines and policies
* Technical Translation of mechanical product and repair documents and customer and vendor specifications
* Communication skills, verbal and listening and phone skills
* Interpersonal skills
* Decision making skill in selecting appropriate service needs and applications
* Negotiations skills with customers on service requirements and assisting with inside sales
* Behavior flexibility in dealing with both external customer situations and internal support staff
Minimum Education Level, Type, Certification:
High School Diploma
Tech School Graduate
Specific Experience – Amount and Type:
3 years mechanical repair experience and 2 to 3 years experience in servicing customers
JOB CONDITIONS / REQUIREMENTS – Hours, Travel, Physical, Tools, etc.:
24 hour on call to customer needs
Travel, including overnight travel
Product repair certifications
Valid driver’s license
Varying hazardous job conditions and safety apparel required
