24-Hour Field Service & Troubleshooting
Time spent not working is money poured down the drain, so the ability to respond instantly as soon as a breakdown happens is critical. Nonstop service capabilities can make the difference between project profitability and failure — especially since so many industries we work with are hard at work around the clock. From our service center and machine shop in North Texas, we can respond at any time a need arises, providing excellent industrial equipment services.
Factor in time zone changes, and this flexibility becomes even more vital—when work breaks down in the middle of the day in the Middle East, you shouldn’t have to wait until the normal business day starts up again in Dallas to get technical support and troubleshooting advice.
Fully Equipped Field Service Trucks
Our field service trucks come armed and ready to work, which means we can respond to all sorts of industrial power service needs (without you having to come to us). Equipped with everything from a 5,000-pound-capacity auto crane to a full arsenal of hand tools, this includes replacement parts and fixes for equipment like:
- Drilling rigs
- Mud pumps
- Rock crushers
- Tub grinders
- Dredge pump drives
- Stationary power units
- Marine units
Special Applications & Engineering
We’ve been responding to mission-critical client service needs for nearly 30 years. And with such extensive experience in the industry, it can seem at times like we’ve seen just about every possible service situation before. More than likely, if something can go wrong, we’ve already developed a solution for the problem. And with an unmatched inventory of parts and products like industrial pneumatic clutches and torque converters, readily available at our Dallas headquarters, there’s a good chance we already have a part ready for a simple fix.
But new techniques and new industrial power technologies across high-performance industries means new problems can arise at just about any time—and sometimes there just won’t be a part already manufactured to make the fix. In these situations, innovation and the ability to create unprecedented solutions are key.
Our special applications and engineering teams and factory-trained technicians do this better than anyone. Backed by our in-house manufacturing and production facility, they’ll be ready with customized solutions for your mission-specific problems when you need them.
Give one of our industrial power service experts a call about your service needs—we’ll get you back up and running in no time.